Can’t Hear Calls Clearly? What to Know About Phone Audio Problems
A phone call can be frustrating when the other person sounds faint or they can’t hear you. Before assuming your phone needs a repair, take note of when the problem occurs and which parts of the conversation are affected. That information can help you decide what to do next. Identify what you’re hearing Audio problems can show up in different ways. Perhaps you can’t hear the caller, your voice sounds muffled to them, or the issue only happens when you use speakerphone. It may also occur during every call or only occasionally. When contacting a repair shop, describe the symptoms as clearly as you can: Can you hear the other person, and can they hear you? Does the problem happen on regular calls, video calls or both? Is there a difference when you use speakerphone or a headset? Did the problem begin after a drop, liquid exposure or another noticeable event? Try a few basic checks Check that your phone is not muted during the call. If the issue occurs in a particular calling app, check its...